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Yamil Morales

Legal

Terms of Service

Last updated: June 11, 2026

These Terms of Service (the “Terms”) govern your use of yamilmorales.com (the “Site”) and the services offered through it. The Site is operated by Yamil Morales, LLC, a limited liability company organized under the laws of the State of Delaware, United States (the “Company,” “we,” or “us”).

By browsing the Site, booking a call, purchasing a service, or enrolling in a course, you agree to these Terms. If you do not agree with them, please do not use the Site.

1. Acceptance and parties

These Terms are a binding agreement between Yamil Morales, LLC and you, the person or business using the Site or hiring its services (“you” or the “client”).

If you use the Site on behalf of a company or other organization, you represent that you have the authority to bind it to these Terms, and “you” also refers to that organization.

2. Services

Through the Site, the Company offers:

  • CRM and marketing automation consulting and implementation services.
  • Free bookable calls: the Strategy Call and the Quick Fix Diagnostic.
  • AI Fluent, a training course, along with its materials.
  • Free content such as blog articles, guides, and other resources published on the Site.

Larger consulting or implementation engagements may be covered by a separate proposal or agreement. If a specific agreement conflicts with these Terms, that agreement controls for that engagement.

3. Booking calls: rescheduling and cancellations

Calls are scheduled directly through the Site's self-serve booking tool. Your confirmation email includes personal links to reschedule or cancel the appointment.

You may cancel through that link at any time before the scheduled start of the call, with no minimum notice. You may reschedule the same way, also with no minimum notice, up to three times per booking; after the third move, reach out through the contact form to change the time.

Should a call be offered as a paid booking, not showing up without cancelling beforehand (a no-show) is not refundable, unless we agree otherwise.

If we need to cancel a paid booking of any kind and cannot find a new time that works for you, you will receive a full refund.

4. Payments and refunds

All prices are listed in U.S. dollars (USD) unless stated otherwise.

Payments are processed by Stripe or PayPal. The Company never stores card numbers; it keeps only a transaction reference and the amount. Your payment is also subject to the terms and policies of the processor you choose.

If the Company cancels a paid service and cannot reschedule it with you, you are entitled to a full refund of the amount paid for that service.

Prices may not include taxes. You are responsible for any sales, use, VAT, or similar taxes that apply in your jurisdiction.

5. Intellectual property

All content on the Site (text, branding, design, frameworks, templates, and the AI Fluent course materials) is the property of Yamil Morales, LLC or its licensors and is protected by intellectual property laws.

When you purchase the AI Fluent course or receive materials as part of a service, you get a personal, non-exclusive, non-transferable license to use them yourself or within your own business. You may not copy, redistribute, resell, sublicense, or publicly post those materials.

6. Prohibited conduct

When using the Site, you agree not to:

  • Scrape, crawl, or use automated tools to extract content or data from the Site.
  • Abuse the contact forms or the booking tool: including spam, fake bookings, or attempts to bypass rate limits.
  • Resell, share, or redistribute course materials or other paid content.
  • Interfere with the security or normal operation of the Site, or use it for any unlawful purpose.

7. Disclaimer of warranties and limitation of liability

To the maximum extent permitted by law, the Site and its services are provided “as is” and “as available.” The Company does not guarantee specific business outcomes. Results from consulting, implementations, or training depend on factors outside our control.

To the maximum extent permitted by law, the Company's total liability for any claim related to the Site or its services is limited to the amount you paid to the Company for the service that gave rise to the claim. Some jurisdictions do not allow certain limitations; in those cases, these limitations apply only to the extent permitted.

For more detail on how to read the content and results published on this Site, see the Disclaimer.

8. Indemnification

You agree to indemnify and hold Yamil Morales, LLC harmless from third-party claims, damages, and reasonable expenses arising from your misuse of the Site, your violation of these Terms, or your infringement of someone else's rights.

9. Governing law and forum

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Any dispute that cannot be resolved directly between the parties will be brought exclusively before the state or federal courts located in Delaware, and both parties consent to that venue.

10. Changes to these Terms

We may update these Terms from time to time. The current version will always be posted on this page with its “Last updated” date. If a change is material, we will make reasonable efforts to highlight it on the Site. Continuing to use the Site after a change takes effect means you accept the updated Terms.

11. Severability

If any provision of these Terms is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will stay in full force.

12. Contact

If you have questions about these Terms, reach out through the contact form.